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FREQUENTLY ASKED QUESTIONS

Answers to common questions about custom forged wheels, orders, certification and after-sales.

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FAQ categories

Custom & Order

Can I customise my own wheel design?

Yes. Send sketches, reference images or a description of the look. We review what the forging and machining process can actually produce, then come back with a drawing. Some spoke shapes need a minimum width or a different construction — we will tell you before quoting.

Can you make wheels for classic or rare vehicles?

Case by case. Send the hub measurement, the PCD you believe it is, and photos of the brake setup. We confirm what is possible before any cost is committed.

How does an order actually start?

Send the vehicle, the size you want, the finish and the quantity. We check fitment, send a drawing and a price. Production begins after you approve the drawing and payment clears. Payment is in full before production — there is no deposit / balance split.

Can I change the design after approving the drawing?

Before the billet is cut, yes — the order is re-quoted. After cutting, no: the wheel is already a one-off that cannot be sold to anyone else.

Fitment & Specs

What are PCD, ET and Center Bore?

PCD is the bolt circle (5×112 = five holes on a 112 mm circle). ET is the offset from the mounting face to the wheel centre line. Centre bore is the hub hole in the middle. Full guide here →

Will a custom offset cause rubbing?

That is what the review is for. We check outer arch clearance, inner clearance and brake clearance against your specification before the drawing is released. If a number does not work, we say so rather than build it.

Do I need hub centring rings?

No. The centre bore is machined to your hub, so the wheel is located by the hub itself — not by the bolts and a plastic ring.

Will the wheels clear a big brake kit?

Tell us the caliper and disc size. Spoke profile and back pad depth are checked against it. Some big-brake setups need a specific spoke design; we will recommend one.

MOQ & Pricing

What is your minimum order quantity?

One set — four wheels, sizes may be mixed front and rear. There is no container minimum.

How do I get an accurate quotation?

Send the vehicle and year, the target size, the finish, the quantity and the delivery country. Those five items are enough for a firm quote; anything missing becomes an assumption we would rather not make.

Are there dealer discounts?

Yes, on application. Trade tiers are quoted by series and size — see the dealer program →

Is freight included in the price?

No. Freight is quoted separately by destination and method, and import duty is the buyer's responsibility. We would rather show both lines than hide one.

Certification & Quality

What certifications can you provide?

For a specific set we provide the material certificate and the dimensional report. Where a partner facility holds a TÜV, JWL or VIA document covering a design, we share the document on request. We do not display certificates we cannot produce.

What material are your forged wheels?

6061-T6 forged aluminium. The T6 heat treatment is what balances hardness with the ductility a wheel needs on a road.

How is quality checked?

Dimensional inspection against the drawing, run-out check, coating thickness where relevant, and a final visual pass before packing — with photographs sent before dispatch.

Shipping & After-sales

How long is production and shipping?

20–30 working days in production after drawing approval, then 5–15 days by air or 30–45 by sea. Rush builds are possible on some series — ask before assuming.

Who pays import duties?

The buyer, as importer of record. We supply the commercial invoice and packing list you need to clear customs.

What does your warranty cover?

Manufacturing defects in the forging and machining, and coating defects under normal use. Impact damage, kerbing, improper installation and motorsport use are excluded — full terms on the warranty page →

What if a wheel arrives damaged?

Photograph the carton before opening, then the wheel. Send both with the order reference. We file with the carrier and arrange repair or replacement.

Can't find your answer?

Send us your inquiry, and our engineering team will reply within one working day.

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