Warranty &After-Sales Support

We stand behind every custom forged wheel we deliver.

Clear warranty terms and one contact for after-sales, from the first report to the replacement part.

Warranty coverage

What is covered, in plain terms.

Coverage applies to the original order and begins at delivery. The warranty period for your set is printed on the invoice.

Limited structural warranty

Manufacturing defects in the forging or machining — cracks, incorrect bores, wrong PCD.

Finish warranty

Coating defects under normal use — peeling, blistering or flaking that is not impact damage.

Documentation support

Material certificate and dimensional report for your set, matched to the engraved serials.

One after-sales contact

The person who handled your build is the person who handles the claim.

Exclusions

What is not covered.

Damage from accidents, kerbs or road hazards

Rock chips, scratches and surface wear

Improper installation, over-torquing or missing hardware

Aggressive or acidic chemical cleaners

Corrosion from long-term environmental exposure

Damage from motorsport or competition use

Claim process

Four steps, no runaround.

Submit claim

Order reference, the wheel's serial and photos of the issue.

Technical review

Our team checks the report against the order and the drawing.

Evaluation & decision

Repair, replacement or credit, explained in writing.

Arrangement

We arrange the next step — part, freight or refund — and confirm it.

Wheel care

Four habits that double its life.

Use pH-neutral wheel cleanerAcid-based cleaners strip clear coat and dull polished lips.

Avoid aggressive and alkaline cleanersStrong alkaline products stain anodised finishes permanently.

Clean regularly and dry thoroughlyBrake dust left on a wet wheel etches into the coating.

Store in a dry, controlled placeStack with padding, not on the face, and keep off concrete.

FAQ

Common questions.

Is the warranty transferable?

No. It is linked to the original order and the original buyer.

What do I need for a claim?

Your order reference, the serial number engraved on the wheel, and clear photographs from two or three angles.

What if the fault appears after fitting?

Send the photos first, before the wheel is taken off if you can. We assess the drawing versus the delivered specification before advising.